Vehicle: Skoda Octavia Edition 100 Motor 2TDI 140CV
Purchase Date: October 2005
Concessionaire: Second Review Distribution System ... Automobile Center SA Murcia.
Problem: Distribution belt fault. Transmission failure after 8mm asparagus rupture of the dynamic tensioner.
What happened: Second review corresponding to km 215.161; According to Skoda concessionaire, it was changed: distribution kit, water pump, alternator strap, nerve pulley, antifreeze, dated 05/30/2012 Date ... repair guarantee 2 years. The vehicle that takes me to work every day, Skoda Octavia with 225,000 km already 7 months warranty suffered a fault circulating by regional road at 10km/h. Distribution strap failure without breaking the strap. Date of the incident January 12, 2012. The crane service took the vehicle to the official Skoda workshop, Center Center: where months ago the order of the review and control of the distribution system had been given changing everything they indicated and recommended as convenient. Without giving me worn parts. The workshop refers that the cause of the breakdown is the rupture of the 8mm Esparrago of the dynamic tensioner of the distribution strap ... and that screw was not changed in the repair and therefore does not face the payment of the repair. I have called on different occasions to the post-sale service Skoda communicating the problem without receiving help despite being a client of Skoda Octavia of many years being the second Skoda Octavia vehicle.
Experience mechanics indicate that the cause of the fault has been a bad installation and excessive tension of the distribution strap, this excessive tension of the belt has transmitted all the force, producing the rupture of the 8mm Esparrago. The head of the workshop refuses to cover the repair and does not offer me a necessary replacement vehicle to take me to my work. Can you help me? Thank you so much.
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