Problem with starting from Kia Rio Sedan Lx 2020

Good afternoon everyone, I have a problem with my car, it is a kia rio lx 2020, it has just 1 month that they gave it to me and began to give a detail at the time of the ignition, the switch is activated, it turns on the board, but when you go it goes out everything and it does not start, you have to wait a moment to turn on the car (it varies the time, the maximum that I have expected is 1 hour). From time to time, he has done it about 6 times in the time I have had it, when taking it to the agency they check the battery and is in perfect condition, I add two videos of what happens. I would very much appreciate your opinion, if someone could guide me.