Scanner Launch X431

Hello to the whole community, greetings from Panama
Buy a scanner launch x431 on eBay and I can't update it, I don't have the Dealer Code or password. If someone is good to help me, I would appreciate it very much. In recently, I suffered a stroke, which is the left hemisphere, that is, full arm and hand, thank God I already walk with the help of Baston I am doing occupational therapy. But the forecasts are not very encouraging and making a diagnosis with a domination would be my only recourse to have at the end.
Atte. Jorge Diaz from Panama
My emails are

A million thanks for your attention
and forgive for the status of the subject

I regret informing you that only updates are allowed to those bought directly to Launch, it is possible that if you contact you, paying they give up updates.
Cordial greeting.

Hello Junior, thank you very much for your answer. I will contact them.
To see a solution
equally greetings from Panama