Hello, how are you, your box is electronic and carries several sensors such as turbine speed entrance, exit, the solenoids that make the changes, oil temperature, lever position, accelerator position, sport or normal switch, etc. ,,,
to be able to diagnose the fault it is essential The box is left without pressure which is very rare in these transmissions, and if it is lack of oil you would see spots on the floor where you stop truck. Normally these transmissions fail the solenoids of the changes. A Scanner option is the Launch looking for a private workshop that has it or sees a specialist in automatic transmissions to do the diagnosis.
I hope this is your help
Greetingsb)